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  <p class="marketing-byline">消费指导师培训项目概要</p>
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      <h2>消费指导师职业定位</h2>
      <p>消费指导师是专业复合型人才。要求具有现代科学消费理念；掌握行业及相关专业知识与技能；掌握有关消费知识和政策法规：掌握组织协调及沟通技能；具有较强消费指导能力。</p>
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      <h2>消费指导师职业职能</h2>
      <p>消费指导师的职业职能主要包括售前咨询、售中指导、售后维权，能够向消费者提供专业的消费信息和咨询服务，向消费者推荐良好产品和服务，能够组织消费市场调查分析，妥善解决消费纠纷。</p>
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      <h2>消费指导师培训对象</h2>
      <p>消费指导师的培训对象要求符合下列条件之一：具有两年以上工作经验的企业一线销售、客服人员和企业内部培训讲师；大学专科或本科及以上学历毕业生；有志于从事消费指导领域的社会人员。</p>
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      <h2>消费指导师培训流程</h2>
      <p>通过线上或线下提交报名申请资料，审核通过后参加专业培训， 通过笔试及实习考核后获得由国家人力资源和社会保障部颁发的职业培训证书及消费指导师职业徽章，最后由培训机构推荐就业。</p>
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      <h2>消费指导师培训方式</h2>
      <p>消费指导师培训根据行业不同培训周期为120——150学时，培训方式分为课堂面授和网校学习。</p>
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      <h2>消费指导师培训教材</h2>
      <p>培训使用由项目专家顾问团组织编写、国家人力资源和社会保障部中国就业培训技术指导中心审定、项目执行办公室编辑出版的各专业消费指导师指定培训教材。</p>
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      <h2>消费指导师资质认证</h2>
      <p>CETTIC职业培训合格证书由中国就业培训技术指导中心负责颁发，是国家职业证书，并可在中国就业培训技术指导中心官方网站www.cettic.cn及中国消费指导师网进行查询。</p>
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      <h2>消费指导师发展目标</h2>
      <p>到“十二五”末，全国规模以上企业（以生活消费类企业为主）拥有消费指导师岗位比例达到30%，初步建立消费指导师从业人员网络；十年内，为70%的企业培训消费指导师，将中国国民消费生活带入和谐、理性的新阶段。</p>
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      <h2>消费指导师行业合作</h2>
      <p>以消费指导师国家职业培训项目为平台，与美容、营养健康、旅游、家居、汽车、家电、珠宝等有关行业协会、学会、社团组织和学术团体合作，共同建立行业专家顾问团、制定培训规划、编写培训教材、实施行业消费指导师培训。</p>
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